Paul Spiegelman

Speaker, Author, Leader, Culture Enthusiast

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  • Books
    • Patients Come Second (2013)
    • Smile Guide (2012)
    • Why Is Everyone Smiling? (2007)
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Articles

Weeding the Employee Garden

October 21, 2009 | by Paul Spiegelman

Hiring people who complement my company’s corporate culture has helped us push our employee satisfaction numbers to a five-year high and earned us the highest client retention rates in our industry. In fact, a few candidates have had as many as 18 interviews before coming on board. In most cases, our recruiting and assessment system works well. However, I recently had to end two senior-level relationships that were off-target from the start, forcing me to reflect on what had gone wrong.

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Circle of Growth

November 15, 2006 | by Paul Spiegelman

Culture doesn’t just happen. It is carefully created and maintained through dedicated, intuitive, and thoughtful leadership. A leader’s investment in the company’s most valuable asset—its people—pays off in bottom-line returns. I call the cycle between employees, customer loyalty, and profitability our circle of growth.

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Paul's Tweets

  • RT @smallgiantsbuzz: Want your budgeting and cash flow questions answered by a leading expert in business finances? @Paulspiegelman is rec… 01:50:41 PM February 23, 2021
  • My guest on the Growing with Purpose podcast is @Khalilahequips, Chief People Officer at @TRUColorsBrew, a brewery… https://t.co/aeEHQsVcIq 09:34:59 AM February 15, 2021
  • I was as shocked as everyone last year learning about the murder of George Floyd. I was even more moved by the resp… https://t.co/XKyRsC1ce0 03:52:34 PM February 10, 2021
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