Having been both an acquirer and the acquired, I’ve seen firsthand how culture can change for the better or worse once a company is assimilated.
When your company is acquired, it will create a sense of fear for your current employees. Nearly everyone depends on a job to survive, and your employees will wonder what will happen to them going forward.Continue Reading
Before they made headlines this summer, supermarket chain Market Basket and its chief executive weren’t on the radar of many small business owners. But if you’re an entrepreneur, take note of this story, as there are key lessons to be learned about the power of company culture and the importance of being dedicated to your employees.Continue Reading
When LinkedIn released a report on the world’s most common dream jobs, “employee of a giant corporate retailer” didn’t make the list. But even if every big-box worker harbors a secret desire to become an astronaut, that doesn’t mean they’re all miserable. Right?
Read more: http://www.business.com/human-resources/what-makes-employees-happy/Continue Reading
You could almost feel the crowd’s excitement when LeBron James stepped onto the basketball court during this year’s NBA playoffs. And with talent like Dwyane Wade and Chris Bosh by his side, the Miami Heat looked destined to win the season.
But despite great individual performances from “the Big Three,” the San Antonio Spurs stole the final and ultimately won the championship.Continue Reading
There’s no denying that it takes a certain personality to succeed in sales. They’ve got a gift for gab and an even better gift for lending an ear. They’re expert problem solvers and flawless self-starters — not to mention, extremely goal-oriented and driven by the almighty dollar.
But for all their unique attributes, salespeople are still like any other employee in your company.Continue Reading
In my role as chief culture officer, I can talk about our organizational philosophy until I’m blue in the face. And while my evangelizing probably has some positive impact, it’s nothing compared to the brand equity generated by our truck drivers. Yes, you read that correctly: Our customers are in love with our drivers.Continue Reading
The interview process can be nerve-wracking for potential hires, and for good reason: The interview is your way of judging whether he or she would be a good fit for your company, and in my experience, this usually comes down to a matter of cultural fit rather than skill.
Unfortunately, many companies don’t realize that this process of determining “fit” goes both ways.Continue Reading
Paul Spiegelman is the chief culture officer at Stericycle and founder and former CEO of BerylHealth. He also co-founded the Small Giants Community with Inc. editor-at-large Bo Burlingham. He is an Entrepreneur-in-Residence for Office Depot’s SmallBizClub.com. You can read more at PaulSpiegelman.com. @paulspiegelman
1. What were your primary goals in founding the company BerylHealth?Continue Reading
I met a CEO who was extremely proud of himself — he added bagels to his company’s Friday morning routine. He thought the gesture of appreciation would boost employee morale and shift the culture.
But company culture isn’t just what you do — it’s who you areContinue Reading
Giving up control for the sake of growing your company can be one of the biggest challenges for a CEO. It can be difficult for some leaders to develop the level of self-awareness and humility needed to recognize the true talent within their companies. Effective companies are built on every team member’s contributions, and the best CEOs understand this dynamic.Continue Reading
Movies that people can relate to in an emotional or artistic way are the ones that resonate with audiences. Hollywood thrills our imagination, but it’s important to remember that movies are created to entertain us. Once we leave the theater, they shouldn’t necessarily provide blueprints for our own practices.Continue Reading
Every small business owner wants to make money. In fact, revenue is the very definition of being in business. But is there such a thing as an overreliance on revenue to drive your business?
Definitely – and it could be damaging your company.Continue Reading
Much has been made about Glassdoor’s Employment Confidence Survey for the fourth quarter of 2013, in which approximately 32 percent of surveyed employees reported seeking a pay raise among their top work-related resolutions for 2014.
While business leaders are certainly paying attention to these numbers, the survey’s findings are the natural result of a recovering economy. Employees are starting to feel more hopeful and confident about their companies’ prospects and the job market as a whole.Continue Reading
“Culture” may have been the biggest buzzword of 2013. Culture is something leaders like to talk about all the time, but relatively few companies are actively investing in it. A company’s culture isn’t just a mission statement to slap on the website or something that can be sustained by the occasional company outing or employee award. Culture is tangible. It can be measured. It’s a process that needs to be defined, documented, and institutionalized. Done well, it’s a recipe for success.Continue Reading
There is a direct correlation between the business culture of a company and its financial success, and people are the drivers of both. With this in mind, when hiring, it’s wise to focus more on finding someone who fits into the company culture rather than exclusively looking for certain skills. I base hiring decisions 60 percent on fit and 40 percent on skills.Continue Reading
When first starting out, most entrepreneurs are so obsessed with perfecting their product or service, they don’t have much time to think about company culture. Big mistake. Many founders don’t realize the importance of a shared vision or values until much further down the line — sometimes when it is too late.
As an entrepreneur, it is important to instill values and ideals earlier in the game, so as your business grows, these ingrained standards stay with the company.Continue Reading
Fran talks business with Paul Spiegelman, Chief Culture Officer of Stericycle, on the Fran Tarkenton Show.Continue Reading
How to Identify (and Fix) Your Company’s Vibe Read more at http://under30ceo.com/identify-fix-companys-vibe/#KiBH3IJUzoiTfVdF.99
Consider walking into a real-life version of “The Office.” The inappropriate and morally questionable behavior of the staff would make you reconsider your decision to work with — or for — the company.
On the other hand, a stale, corporate environment where workers seem to endlessly stare at their monitors is even less appealing. This numb atmosphere that makes you want to run in the opposite direction is a direct reflection of the business’s practices, culture, and approach to people and service.
Picture your company the moment someone walks in the door. What does the energy feel like?
Your company has a vibe that’s either harming or helping your business. It’s time to find out whether you need to readjust your culture.Continue Reading
“Boy, he really married up.”
It’s a refrain we’ve all heard, or uttered, sometimes in jest – as a jabbing compliment to a lucky young man – or sometimes in befuddlement –spoken in wonder at an unlikely partnership.
In either case, the message is clear: you’re looking at someone who swung for the fences.Continue Reading
Margot Carmichael Lester loves making good-natured jokes at work. As owner of The Word Factory, a Carrboro, N.C., content-creation company, she looks for employees with a sense of humor. “I only want to work with people who can take a joke.”
Sometimes, though, her jokes fall flat. Last month, at a meeting with insurance-industry clients, she poked fun—gently—at how people often view their insurers: “I mean, who really expects to hear, ‘I’m calling from your insurance company and I’m here to help?’ ”Continue Reading