Articles

Will Your Company Culture Flunk This Ethics Test?

October 18, 2014 | by Paul Spiegelman
In many companies, a positive workplace culture is associated with having fun, promoting a family atmosphere and creating an environment where team members enjoy their work every day. It is hard to poke holes in that approach.
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Building a Culture of Sustainability

October 15, 2014 | by Paul Spiegelman
Gallup, a global research and consulting firm, annually conducts a survey called “The State of the American Workplace.” This year the results should alarm American business leaders, particularly our healthcare colleagues.

Of the approximately 100 million people in America who hold full-time jobs, 50% of American workers are not engaged. Another 20% of those surveyed – 20 million people – are actively disengaged from work. Chances are these employees – statistically 70% of our workforce-will not improve our patient experience or fulfill our institutions’ mission unless the culture changes.

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Scaling Culture from 300 to 16,000

October 13, 2014 | by Amber Johnson
BerylHealth, a healthcare call center, had its start with three employees and the phone line in a backroom. Between 1985 and 2012, founder and CEO Paul Spiegelman grew the company to 300 employees. The company earned multiple Inc. 500 and Best Places to Work awards for its impressive growth trajectory and strong, positive culture that was built first on truly caring for employees.
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